The Carers' PhoneThe Carers’ Phone™ is a client monitoring system, which takes just 90 seconds for support workers to report “trigger alerts” directly from the client’s home.

  • Community Aged Care Packages
  • Home and Community Care
  • Respite in the home
  • Disability Services
  • Residential Aged Care
  • Dementia Care
  • Wellness Programs
  • Person Centered Care
Mobile Solutions.

The Ultimate in Client Monitoring.

  • No special equipment or software outlays
  • No infrastructure costs
  • Systematic real-time client data
  • A 24/7 client feedback system
  • Options for hand held device applications
  • Developed by an experienced home care team

Australian market tested.

Piloted in WA, VIC, and NT.The Carers’ Phone’s cost-effective technology has been developed through rigorous market testing in rural, regional and metropolitan areas of Victoria, WA and the Northern Territory, making it suitable for use anywhere in Australia.

Industry driven.

Verso Consulting Pty LtdThe Carers’ Phone is the culmination of years of in-depth research by a team of highly skilled and experienced industry specialists. Regular feedback from on-the-ground staff and management means that The Carers’ Phone is a system that meets providers’ needs.


Powerful data analysis.

Information gathered from each call and over time enables care teams and Case Managers to build valuable real-time, in-depth profiles of clients.

The Carers' Phone covers the main health domains, providing Case Managers with the “full picture”. Key changes in clients' care requirements can be tracked, proactively reducing the risks of inappropriate admission to hospital or residential care.


Bringing teams together.

Are your care clients based in a rural or remote locations? The Carers’ Phone is made for you. Daily and hourly feedback from front-line staff can be viewed online instantly, giving providers confidence in the timely provision of services.

Care staff in remote areas can feel out of touch with their office based counterparts. The Carers’ Phone increases work satisfaction by linking in all members of the care team.


Modules to meet unique models of care.

Community Module.The Carers' Phone has a broad range of applications for the Aged and Disability sectors. Join a diverse range of support teams across Australia embracing this groundbreaking communication tool. All users, from support workers through to senior managers, will gain invaluable insights into their practice through this new way of monitoring client requirements.

  • Community Care Packages
  • Home and Community Care
  • Respite in the home
  • Disability Services
  • Residential Aged Care
  • Dementia Care
  • Wellness Programs
  • Person Centered Care
Request a demo.

Organise for us to visit you and perform a demonstration.

Email Us

Give us a call.

Get more information on how The Carers' Phone can improve your care. Talk with a friendly team member now.

Call 1800 283 776

See us at an expo.

Check out our calendar for a list of upcoming conferences The Carers' Phone will be attending.

Review our calendar

Join our Mailing List.

Keep up to date with new developments and special offers.

Join now


If you are looking for our Home Care Services please click on the link below to be redirected.