Clients & Families

The Carers’ Phone is the ultimate client monitoring system: a vital communication link between care workers in clients’ homes and office staff. As a result, clients - particularly those requiring close monitoring - feel more secure about their care provision and happier at home.

How does The Carers’ Phone support clients and their families?

Peace of mind. With daily and hourly feedback, family carers feel confident about their elderly relatives who may be living alone at home. Alert messages can be individualised for each client, effectively prompting case managers to take immediate action in response to priority issues.

Reduced risks. Clients appreciate the value of a swift, confidential feedback process that assist their case managers to keep track of potential issues and work with them and their families to resolve concerns before they turn into a crisis situation.

Streamlined care transitions. Transition processes can be better planned based on early identification of clients who may need to transition to a higher level of care.

The Carers’ Phone - Peace of mind for clients and their families.

Learn more about the benefits of The Carers’ Phone

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Call 1800 283 776

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