Case Managers

The Carers' Phone has been designed as the ideal support tool for Case Managers by offering one thing: more time to focus on their clients' person centred goals.

By providing real time feedback that is easily accessible, either at the office or remotely via an electronic device (including an iPhone or iPad), The Carers' Phone offers an easy way for Case Managers to remain fully abreast of their clients' changing care needs.

"Now when I ring my clients, we can talk about their outings, their feelings and their goals", said one Case Manager. "It's great to be really ‘person centred'. I don't need to spend my time checking up on day-to-day care issues because I already have all the information I need coming in regularly and direct from my clients' homes."

How does The Carers' Phone support Case Managers?

In-depth client profiles. Information gathered from each call and over time enables care teams and Case Managers to build valuable real-time and longitudinal profiles of their clients.

Better supported decisions. The Carers' Phone covers the main health domains, providing Case Managers with "the full picture". Key changes in clients' care requirements can be tracked, proactively reducing the risks of inappropriate admission to hospital or residential care.

Greater flexibility. The Carers' Phone has a web-based portal which means that information can be accessed with the click of a mouse. The addition of iPhone and iPad applications gives mobile Case Managers even more opportunities to stay ahead of what's happening.

Learn more about the benefits of The Carers' Phone

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