Service Providers

For organisations providing community care to older persons, risk management and care quality are constantly front of mind. The Carers’ Phone provides peace of mind for Team Leaders and Service Managers by immediately communicating if a client is experiencing major concerns in the home.

How does The Carers’ Phone support Service Providers?

On-the-ground perspective. CEOs and executive managers can log in to The Carers’ Phone web-based portal and get an instant up-to-date snapshot of their clients.

Flexible risk mentoring. Alert response-time targets for care teams can be set by Team Leaders or Service Managers, which can help with risk management benchmarking and quality assessment.

Zero infrastructure costs. With every dollar crucial in community care, The Carers’ Phone does not require users to buy any specialised equipment, telephones or mobile devices. Providers who have invested in mobile devices for care workers or case managers can feel confident that the expenditure is fully justified – it is supporting top quality care at home on a day to day basis.

Bringing teams together. For organisations supporting clients in rural and remote locations, The Carers’ Phone is ideal. Daily and hourly feedback gives providers confidence in the timely provision of services and increases the work satisfaction of front-line staff. Care staff in remote areas can sometimes feel out of touch with the rest of their team. The Carers’ Phone helps them feel connected and more fully valued.

Learn more about the benefits of The Carers’ Phone for:

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