The Carers’ Phone™ is a client monitoring system, which takes just 90 seconds for support workers to report “trigger alerts” directly from the client’s home.

Community Aged Care Packages
Home and Community Care
Respite in the home
Disability Services

Residential Aged Care
Dementia Care
Wellness Programs
Person Centered Care

The Ultimate in Client Monitoring.

No special equipment or software outlays
No infrastructure costs
Systematic real-time client data

A 24/7 client feedback system
Options for hand held device applications
Developed by an experienced home care team

Australian market tested.

The Carers’ Phone’s cost-effective technology has been developed through rigorous market testing in rural, regional and metropolitan areas of Victoria, WA and the Northern Territory, making it suitable for use anywhere in Australia.

Industry driven.

The Carers’ Phone is the culmination of years of in-depth research by a team of highly skilled and experienced industry specialists. Regular feedback from on-the-ground staff and management means that The Carers’ Phone is a system that meets providers’ needs.

Powerful data analysis.

Information gathered from each call and over time enables care teams and Case Managers to build valuable real-time, in-depth profiles of clients.

The Carers' Phone covers the main health domains, providing Case Managers with the “full picture”. Key changes in clients' care requirements can be tracked, proactively reducing the risks of inappropriate admission to hospital or residential care.

Bringing teams together.

Are your care clients based in a rural or remote locations? The Carers’ Phone is made for you. Daily and hourly feedback from front-line staff can be viewed online instantly, giving providers confidence in the timely provision of services.

Care staff in remote areas can feel out of touch with their office based counterparts. The Carers’ Phone increases work satisfaction by linking in all members of the care team.

Modules to meet unique models of care.

Community Module. The Carers' Phone has a broad range of applications for the Aged and Disability sectors. Join a diverse range of support teams across Australia embracing this groundbreaking communication tool. All users, from support workers through to senior managers, will gain invaluable insights into their practice through this new way of monitoring client requirements.